Customer Care
ABOUT US is the newest online bridal shop from ABF Designs LLC. In 2003 we launched our first shop -- a specialized store featuring unique and personalized wedding toss items. In 2010 we launched which is focused on finding exceptional and one-of-a-kind favors that also remain budget-friendly. Our recessionista brides know that you don't have to spend a lot in order to wow and impress your guests. As you read this our designers and buyers are looking for new items to keep up with the current trends. We're very proud that our hard work hasn't gone unnoticed. Although our greatest pride is always satisfaction from our customers we were thrilled to be featured in the Aug / Sept 2007 issue of Modern Bride magazine. It was a great acknowledgement that we are continuing to stay atop this ever changing and demanding market. Our team here at is always available for any type of questions or comments and we welcome all feedback-both good and bad! We are all married ourselves and know what goes into planning a wedding. It's one of the most wonderful times of your life but also one of the most stressfull! We wish you all the best as you plan your special day!

Most non-personalized orders are shipped out in 1-3 business days. Personalized items can take a bit longer. See individual product descriptions for specific details on shipping times.

We ship UPS Ground for most orders. Orders are sent from our warehouse in Georgia. Please contact us at if you need more details. Orders that are less than 1 lb will be sent USPS which normally takes 5-8 days.

Once your order ships you will receive the UPS tracking info via email. If at any time you have questions about your order please contact us at or at 914-338-8223.

You can return most anything within 30 days for any reason! We want you to be absolutely happy with your purchases, but we understand that sometimes returns and exchanges are necessary. So, if for some reason you are not completely satisfied, we offer the following easy return policy:
Step 1: Request a Return Authorization Number (RAN) within 30 days of receipt of shipment by emailing us at Please specify whether its a refund or replacement, the reason for the return or refund, the number of items that need to be replaced and the amount if it is a refund. Your request will be reviewed within 24 business hours. Please note that all returns must be received within 30 days from the date the RA is issued. Items returned after RA has expired will not be credited or returned.

Step 2: Enter the RAN in the space provided on the return label, which is part of the packing slip received with the shipment.

Step 3: Affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return that are not in resale condition.

PLEASE TAKE NOTE: The customer is responsible for shipping. We do not refund shipping charges. No credit is given for lost packages. Non-returnable items*, such as personalized products, returned to us will not be shipped back to the sender, nor credited to their account. We do strongly recommend that you use a shipper with a traceable shipping method, as we cannot be responsible for damaged or lost return packages.

Step 4: After we receive your package and inspect the items, you will receive an email confirming the credit total that has been issued. Credit should appear on your card in 3 to 5 business days. Please allow adequate time for your banking institution to process the credit.

-Personalized items (unless there is an error on our part)
-Personal care items